Effective Date: 07/08/2023

1. Shipping Information

• 1.1. Processing Time: At Cosmos Lube Technique Pvt. Ltd., we strive to process and ship orders as quickly as possible. Order processing typically takes 1-2 business days after payment confirmation, excluding weekends and holidays.
• 1.2. Shipping Methods: We offer various shipping methods to cater to your needs. The available shipping options will be displayed during the checkout process. Shipping methods may include standard shipping, expedited shipping, and international shipping (if applicable).
• 1.3. Shipping Rates: Shipping rates may vary based on the destination, shipping method selected, and the total weight or size of the package. The shipping cost will be calculated and displayed at the checkout before you complete your purchase.

1. Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package until it reaches its destination.
2. Shipping Destinations We currently offer shipping services to addresses within India currently. Please note that since our products are flammable they can only be sent by road.
3. Delivery Time: Delivery times may vary based on the weather and the access to the destination address. Estimated delivery times for each shipping method will be provided during the checkout process. However, please note that delivery times are approximate and subject to factors beyond our control, such as bad weather or unforeseen circumstances.
4. Shipping Delays: While we make every effort to deliver your order within the estimated timeframes, occasional shipping delays may occur due to reasons beyond our control. If you experience a significant delay in receiving your order, please contact our customer support team, and we will assist you in resolving the issue.
5. Customs and Duties: For international orders, please be aware that customs duties, taxes, or import fees may apply depending on the destination country's regulations. Any additional fees or charges related to customs clearance are the responsibility of the recipient.
6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses. If you need to change your shipping address after placing an order, please contact us as soon as possible, and we will do our best to assist you.
7. Shipping Support: If you have any questions or concerns regarding shipping or delivery, please contact our customer support team at info@cosmoscolour.com. We are here to assist you and ensure a smooth shipping experience.
8. Changes to the Shipping Policy: Cosmos Lube Technique Pvt. Ltd. may update this Shipping Policy from time to time to reflect changes in our shipping practices or for legal reasons. We will notify you of any significant changes by posting the updated Shipping Policy on this page.